PRESENTATION
In the development of internal control policies and from various external internal initiatives in addition to the requirements of participation, social ethical born useful alternative to lead our institution by imposing a series of services so that it becomes in the regulation of an organizational environment, as in our Spa Three Beauties, whose function give a massage service are guided by a group of people.
The idea to implement is to provide our Spa guide behavior to maintain or restore the values of an organization to include layers from the field in the transformation of citizen participation as an officer of our identity from the values and principles that it follows.
These guidelines should be a client to continually improve the quality and competitiveness of the service user and to always act with moral integrity and social solidarity.
In implementing the Spa features the participation of an excellent human talent, supported by modern organizational thinking to contribute with new principles and business ethics in each individual talent.
Finally, I wish that every one of us committed to the achievement of this work in order to consolidate our purposes, we continue our challenge definitely believe that we situate within the changes of activities and values in pursuit of excellence not only human level, if not organizational.
"We believe in the existence of a truth also in the moral order and from this perspective we want to help build a more just and suitable for the integral of our staff and therefore our company."
In the development of internal control policies and from various external internal initiatives in addition to the requirements of participation, social ethical born useful alternative to lead our institution by imposing a series of services so that it becomes in the regulation of an organizational environment, as in our Spa Three Beauties, whose function give a massage service are guided by a group of people.
The idea to implement is to provide our Spa guide behavior to maintain or restore the values of an organization to include layers from the field in the transformation of citizen participation as an officer of our identity from the values and principles that it follows.
These guidelines should be a client to continually improve the quality and competitiveness of the service user and to always act with moral integrity and social solidarity.
In implementing the Spa features the participation of an excellent human talent, supported by modern organizational thinking to contribute with new principles and business ethics in each individual talent.
Finally, I wish that every one of us committed to the achievement of this work in order to consolidate our purposes, we continue our challenge definitely believe that we situate within the changes of activities and values in pursuit of excellence not only human level, if not organizational.
"We believe in the existence of a truth also in the moral order and from this perspective we want to help build a more just and suitable for the integral of our staff and therefore our company."
BUSINESS PHILOSOPHY
Mission
The Three Beauty Spa is a service company for profit, aims to performing massage of any kind, these include relaxing, de-stressing, reducers, amongst others, with the aim of satisfying the needs and expectations of customers in the field of rest, comfort and body relaxation. Our great purpose is to develop and perpetuate an organization responsive to the customer and service oriented, carries out its work with good people, sailing and ensures comfort and user satisfaction based on responsibility and work is committed to continuous improvement and ongoing research.
Vision
In 2020 the Spa Three Beauties, is a company renowned for the quality of services in its operating scope, capable and effective, will consist of a group of professionals in the field ready to meet all the customer needs to generate, retain improvement and research as pillars of their development process, to ensure the welfare of its staff, will maintain its excellent local position and achieve a greater recognition at the national level.
Mission
The Three Beauty Spa is a service company for profit, aims to performing massage of any kind, these include relaxing, de-stressing, reducers, amongst others, with the aim of satisfying the needs and expectations of customers in the field of rest, comfort and body relaxation. Our great purpose is to develop and perpetuate an organization responsive to the customer and service oriented, carries out its work with good people, sailing and ensures comfort and user satisfaction based on responsibility and work is committed to continuous improvement and ongoing research.
Vision
In 2020 the Spa Three Beauties, is a company renowned for the quality of services in its operating scope, capable and effective, will consist of a group of professionals in the field ready to meet all the customer needs to generate, retain improvement and research as pillars of their development process, to ensure the welfare of its staff, will maintain its excellent local position and achieve a greater recognition at the national level.
QUALITY POLICY
Ensure customer satisfaction, supported by a competent human talent, committed and motivated, seeking continuous improvement of service, fulfilling the client to supply a complete beauty.
QUALITY OBJECTIVES
° Ensure that the performance of the organization's human talent exceeds expectations continuously in the course of their work.
° Get an excellent rating in meeting customer needs.
° Reduce progressively complains.
° Encourage customer loyalty all looking to be active during the year.
° Increase sales organization offering an excellent service.
FUNDAMENTAL PRINCIPLES
• Humanistic Management
• Excellence in service quality
• Importance maximum customer
• Focus on participation
• A social commitment
Ensure customer satisfaction, supported by a competent human talent, committed and motivated, seeking continuous improvement of service, fulfilling the client to supply a complete beauty.
QUALITY OBJECTIVES
° Ensure that the performance of the organization's human talent exceeds expectations continuously in the course of their work.
° Get an excellent rating in meeting customer needs.
° Reduce progressively complains.
° Encourage customer loyalty all looking to be active during the year.
° Increase sales organization offering an excellent service.
FUNDAMENTAL PRINCIPLES
• Humanistic Management
• Excellence in service quality
• Importance maximum customer
• Focus on participation
• A social commitment
VALUES
The three beauties SPA employees are committed to focus its work on the following:
Respect: Recognize and value honesty, creativity, teamwork, performance, service and loyalty, and the strategic principles of the organization.
Honesty: As members of the organization to be consistent with corporate principles and policies that apply to negotiating with suppliers, customers, always looking for transparency in the trade.
Compliance: To serve our clients in an agile, dynamic and effective in tending to the strength of the relationship and achieving the economic objective of both parties.
Innovation: We seek the development and dissemination of new knowledge, approaches and ways of solving problems.
Creativity: Be original in the processes performed by the spa, providing more value to the organization in each of its activities, seeking the position of your image and style.
Service: To ensure that our internal customers to gain a sense of organizational membership as a way of personal progress, expressed in a service-oriented outpatient satisfaction in particular and business in general.
Loyalty: Be consistent and faithful to the principles and agreements between the organization and customers, both internal and external.
Teamwork: Do the mainstay of the organization, the engine that allows its continued growth.
Democracy: democratic institutions and promote fundamental human rights.
The three beauties SPA employees are committed to focus its work on the following:
Respect: Recognize and value honesty, creativity, teamwork, performance, service and loyalty, and the strategic principles of the organization.
Honesty: As members of the organization to be consistent with corporate principles and policies that apply to negotiating with suppliers, customers, always looking for transparency in the trade.
Compliance: To serve our clients in an agile, dynamic and effective in tending to the strength of the relationship and achieving the economic objective of both parties.
Innovation: We seek the development and dissemination of new knowledge, approaches and ways of solving problems.
Creativity: Be original in the processes performed by the spa, providing more value to the organization in each of its activities, seeking the position of your image and style.
Service: To ensure that our internal customers to gain a sense of organizational membership as a way of personal progress, expressed in a service-oriented outpatient satisfaction in particular and business in general.
Loyalty: Be consistent and faithful to the principles and agreements between the organization and customers, both internal and external.
Teamwork: Do the mainstay of the organization, the engine that allows its continued growth.
Democracy: democratic institutions and promote fundamental human rights.
GENERAL PRINCIPLES
Purpose: To provide our spa guide behavior to maintain or restore the values of an organization capable of influence from its field in the transformation of citizen participation as an officer of our organization from basic principles that emerge from it .
Content: Aims to address the ethical climate to which the organization aspires. Its contents are subject to update due to permanent environmental changes.
Scope of Code: Promote equitable and harmonious interaction within the company, among the various publics that make up and prime the interest thereon.
Scope: The provisions contained in this document apply to all servers in the Spa Three Beauties.
Notes: All three beauties SPA employees are required from the ethical point of view, to adjust their professional development in the development of the functions assigned to the basic concepts and provisions.
Purpose: To provide our spa guide behavior to maintain or restore the values of an organization capable of influence from its field in the transformation of citizen participation as an officer of our organization from basic principles that emerge from it .
Content: Aims to address the ethical climate to which the organization aspires. Its contents are subject to update due to permanent environmental changes.
Scope of Code: Promote equitable and harmonious interaction within the company, among the various publics that make up and prime the interest thereon.
Scope: The provisions contained in this document apply to all servers in the Spa Three Beauties.
Notes: All three beauties SPA employees are required from the ethical point of view, to adjust their professional development in the development of the functions assigned to the basic concepts and provisions.
